Built inside a real PI firm — not a demo-only sandbox.
FirmOps is your AI Concierge. It comes from the COO seat at Conduit Law, where every pattern is built, pressure-tested, and trusted on real cases before it reaches another firm.
The COO seat, not a consultant script.
FirmOps is run by people who actually operate a personal-injury firm — not a software vendor guessing at legal operations. Every workflow is something we run ourselves before we hand it to you.
Jon runs the operations of a live personal-injury firm — people, process, technology, and money. He built the systems that took Conduit’s intake from 2.5 hours to 10 minutes, and he’s the operator behind every FirmOps pattern.
Elliot leads the firm and pressure-tests every workflow against real cases, real deadlines, and real client outcomes before it’s trusted on the live stack.
The proof is the system running under real law-firm pressure.
Conduit Law is our live lab — Clio, intake, documents, communications, reporting, and supervised agent work, coordinated as one operating layer across 1,000+ cases. Nothing reaches your firm as a slide; it reaches you as something already working.
Read the Conduit proof →
“I don't know how we ever did it the old way.”
A few beliefs we don't bend on.
Read before write
Start with read-only answers across your stack. Add supervised, approval-gated work only once it has earned trust.
Always supervised
Human-in-the-loop on anything client-facing or system-changing. The system prepares and drafts; people decide. It never replaces attorney judgment.
Confidentiality first
Client data, ethics, and conflicts come before any automation. We build the safe path, not the fast-and-loose one.
Build for adoption
Ship something your team will actually use — an assistant, a draft, a tracker — not a strategy deck that sits in a drawer.
Bring one recurring workflow to the AI Concierge demo.
In 15 minutes, see how the firm brain starts read-only, prepares supervised work, and keeps approval gates in front of anything client-facing or system-changing.
Book a 15-minute live demo